Violence envers le personnel du milieu de la santé : avis américain

InfographieAlors que la violence envers le personnel du milieu de la santé fait de plus en plus la manchette, la Commission conjointe (The Joint Commission), une importante instance d’agrément pour les établissements de la santé aux États-Unis, a émis un avis à ce sujet. L’avis identifie des risques clés pour la violence, propose des mesures de protection et rappelle de nombreuses exigences présentes dans ses normes qui ciblent la protection du personnel et des patients. Ci-dessous, vous trouverez l’avis, les exigences, une infographie et deux articles de revue au sujet de l’avis.

L’ensemble des ressources présentées dans ce billet sont accessibles; notons que la revue Hospital Employee Health permet aux usagers de consulter gratuitement trois articles par mois.

Physical and verbal violence against health care workers. Sentinel Event Alert 59.
Source: Sentinel event alert, (59), 9 (2018).

Published for Joint Commission accredited organizations and interested health care professionals, Sentinel Event Alert identifies specific types of sentinel and adverse events and high risk conditions, describes their common underlying causes, and recommends steps to reduce risk and prevent future occurrences. The focus of this alert is to help your organization recognize and acknowledge workplace violence directed against health care workers from patients and visitors, better prepare staff to handle violence, and more effectively address the aftermath.

Joint commission requirements relevant to physical and verbal violence against health care workers : Annex to the Sentinel Event Alert #59.
Source : Sentinel Event Alert, (59), 25 (2018).

The Joint Commission has several standards that relate directly or indirectly to workplace violence. Leadership (LD) and Rights and Responsibilities of the Individual (RI) standards establish the framework for safety and security of all persons in the organization. Provision of Care, Treatment, and Services (PC) standards provide guidance addressing patient assessment and interventions, Environment of Care (EC) standards address the physical environment and practices that enhance safety. Emergency Management (EM) standards address planning for more extreme risks of workplace violence, such as active shooters, community unrest, and terrorist attack.

Take a stand : no more violence to health care workers (Infographic)
Source :  Sentinel Event Alert, (59), 1 (2018).

This infographic presents the forms of violence to healthcare workers, several key statistics, factors associated with perpetrators. Released as part of the Sentinel Event Alert # 59 « Physical and verbal violence against health care workers ».

The Joint Commission Issues Sentinel Event Alert on Violence : Prevention efforts required under several standards.
Source : Evans, G. (2018, juin). Hospital Employee Health, 37(6), 61‑64.

With reports of violence increasingly common, The Joint Commission (TJC) has ressource disponible par abonnement (réseau ASSTSAS / CNESST)issued a Sentinel Event Alert emphasizing that accreditation standards require measures to protect healthcare workers and patients.

Conditions that trigger healthcare violence.
Source : Evans, G. (2018, juin). Hospital Employee Health, 37(6), 64.
ressource disponible par abonnement (réseau ASSTSAS / CNESST)The Joint Commission (TJC) recently issued a Sentinel Event Alert on violence in healthcare that identifies some key triggers and prevention measures. This article presents those factors as well as measures recommended to prevent violence in healthcare settings.

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